Terms & Conditions of Business
(Northern Ireland – Supply, Manufacture & Installation)

Apex Blinds Ltd
Trading as Apex Elite
Blinds • Shutters • Awnings

Contact Details
Address:
16 Kitchen Hill, Lurgan, BT66 6AZ
Telephone:
028 9082 6900
Email:
info@apexeliteni.com
Website:
www.apexeliteni.com

Registered Company: Apex Blinds Ltd
Registered in: Northern Ireland
Company Number: NI027694

1. Definitions
    “We / Us / Our” means Apex Blinds Ltd, trading as Apex Elite.
    “You / Customer” means the person, business, or trade customer placing the
   order.
    “Goods” means made-to-measure blinds, shutters, curtains, awnings,
   motors, and related products supplied by us.

 “Installation” means fitting carried out by us (excluding trade supply-only
orders).

2. Quotations
    All quotations are valid for 30 days unless stated otherwise.
    Quotes are based on information available at the time, including access, site
   conditions, and measurements.
    Any changes requested after acceptance may result in a revised price and/or
   lead time.
3. Made-to-Measure Products
    All orders are custom-made to your measurements and specifications.
    As goods are made to measure, orders cannot be cancelled once
   manufacturing has started, except where required by law.
4. Deposits & Payments
    A 50% deposit is required to place an order and begin manufacture.
    The remaining 50% balance is due on the day of fitting, before or
   immediately upon completion.
    For trade supply-only customers, payment terms will be as agreed in
   writing.
    We reserve the right to delay delivery or installation if payment terms are not
   met.
5. Ownership of Goods
    All goods remain our property until paid for in full, even after installation.
6. Measuring Responsibility
    Where we carry out the survey and measurements, we take responsibility
   for accuracy.

 Where measurements are provided by the customer or a third party,
responsibility rests with them, and we cannot accept liability for incorrect
sizing.

7. Installation & Access
    You must provide safe, clear access to the installation area on the agreed
   date.
    We are not responsible for delays caused by:
   o Restricted access
   o Unsafe working conditions
   o Structural issues not apparent at survey stage
    Additional visits caused by lack of access or unfinished works may be
   chargeable.
8. Surfaces & Existing Conditions
    Installation may involve drilling into walls, ceilings, tiles, brickwork, or window
   frames.
    We are not responsible for:
   o Pre-existing defects
   o Cracking, flaking plaster, loose tiles, hidden pipes or cables, or fragile
   surfaces

 Any making good beyond normal fitting (e.g. plaster repair, painting, electrical
works) is not included unless agreed in writing.

9. Delivery & Lead Times
    Lead times are estimates, not guaranteed dates.
    Delays may occur due to manufacturing, supplier issues, weather (particularly
   for awnings), or circumstances beyond our control.
    We will keep you informed of any significant delays.
10. Child Safety

 We comply with current UK child safety regulations for blinds and window
coverings.
 Where applicable, blinds will be supplied and installed with appropriate child
safety devices, such as cleats, tension devices, or cordless systems.
 These safety devices reduce the risk of strangulation but are only effective if
used correctly and maintained.
Customer Responsibilities
 The customer is responsible for:
o Ensuring safety devices remain properly fitted and used
o Keeping blind cords and chains out of reach of children
o Supervising children around window coverings
 Safety devices must not be removed, altered, or disabled.
Changes After Installation
 We cannot be held responsible for child safety issues arising from:
o Alterations made after installation
o Furniture placed near blind cords or chains
o Damage, misuse, or removal of safety devices

Trade Customers
 Trade customers accept full responsibility for child safety compliance,
correct installation, and providing safety warnings to the end user.

11. Cancellations & Consumer Rights
     Your statutory rights under the Consumer Rights Act 2015 are not affected
    by these Terms & Conditions.
     As goods are made to measure, the usual 14-day cancellation right does
    not apply once manufacture has begun, unless goods are faulty or not as
    described.
12. Warranty & Guarantees
     Workmanship / Installation Guarantee:
    o We provide a 1-year guarantee on our installation workmanship.

 Manufacturer’s Warranty:
o Standard products: 1 year
o Motors: 5 years
 Warranties do not cover:
o Fair wear and tear
o Accidental damage
o Misuse or lack of maintenance
o Alterations or repairs carried out by others

13. Defects & Snagging
     Any defects or issues must be reported within a reasonable time after
    installation.
     We must be given the opportunity to inspect and remedy issues before any
    third-party repairs are arranged.
14. Limitation of Liability
     We are not liable for:
    o Indirect or consequential losses
    o Loss of earnings or business interruption
     Our liability is limited to the value of the goods and services supplied,
    except where the law states otherwise.
15. Trade Customers (Supply Only)
     Trade customers are responsible for:
    o Measurements
    o Suitability of goods
    o Installation and regulatory compliance
     Goods supplied to trade are non-returnable, unless faulty.
16. Force Majeure

 We are not responsible for delays or failure caused by events beyond our
control, including supplier delays, weather conditions, illness, or material
shortages.

17. Governing Law
     These Terms & Conditions are governed by the laws of Northern Ireland,
    and any disputes will be subject to its courts.

© Apex Blinds Ltd trading as Apex Elite. All rights reserved.